C3 Reservations, a solution rich in functionality and easy to deploy
Overview
One of C3 Reservations’ early adopters is a leading North American distributor of natural and specialty food products, which distributes over 60,000 products to more than 33,000 retail outlets.
In a very competitive industry, this company needed a functionality rich dock scheduling system that would be easy to deploy at a competitive price.
The Company’s Profile
Country
United States
NUMBER OF EMPLOYEES
150,000 +
INDUSTRY
Grocery
BIGGEST OPERATIONAL CHALLENGE
External driver check-ins
The Goals
Our customer wanted to improve their overall warehouse operations. Key objectives were:
What C3’s Specialist says
“This implementation truly proved how a realistic, well-defined project scope is the key to a successful project.
It has been a pleasure working with such a sharp and dedicated project team to deliver tangible benefits to schedulers while enhancing the carriers’ booking experience and compliance tracking.
The customer’s outstanding change management process also allowed the deployment of multiple sites in record time, an achievement which I always find impressive. ‘’
Sophie Gagnon
Senior Business Specialist at C3 Solutions
The
C3 Solution
C3 Solutions was able to meet its customer needs through C3 Reservations, its online dock appointment scheduling system.
The organization first piloted C3 Reservations at one of their busiest warehouses as a proof of concept, after which they rolled out eight additional sites over a period of 4 weeks; realizing significant savings right away.
What the Customer Says
“We have increased the productivity of our schedulers by 50 percent and our receiving at the warehouses has been streamlined and simplified.
We now have a standardized appointment scheduling process that is uniform across the business.”
Vice-President
Distribution Operations
The Numbers
The impact of C3 Yard was immediate and measurable, delivering significant efficiency gains.
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Why Choose
C3 Reservations®
With C3 Reservations, this grocery retailer replaced an outdated, phone-dependent process with a modern, automated system that drives efficiency and control.
By eliminating unnecessary calls, simplifying check-ins, and enhancing visibility, the company achieved significant operational improvements while delivering a smoother, faster experience for drivers.
