Managing Complexity With C3 Yard
Overview
Way back in 2007, Our customer, a large UK health and beauty
retailer needed a yard management solution and started
working with C3’s legacy application Yard Smart.
When the time came to modernize, thanks to their growing
operation and the phasing out of the old software, they
needed a new solution to keep on top of their yard operations.
The Company’s Profile
Country
UK
NUMBER OF EMPLOYEES
50,000+
INDUSTRY
Health & Beauty Retailer
BIGGEST OPERATIONAL CHALLENGE
Complex yard operations
The Challenge(s)
across England, Scotland, Northern Ireland
or the main distribution site
direct-to-store deliveries
The
C3 Solution
The retailer opted to cut over to C3 Yard. The decision was made based on the great service
and customization that C3 offers with its solutions.
According to the retailer’s main C3 yard
administrator, Jonathon, who handles the systems
for the entire company, the trusted partnership
between the two companies made the decision easy.
What the Customer says
“C3 Yard suits us perfectly, and I think because C3 Yard, as a solution itself, is so flexible.
It can be set up to suit any logistics company or any retail company that has a logistics side to it. It’s so configurable. I think it fits pretty much any operation.”
Jonathon
C3 Yard Administration Manager
The Results
The platform digitized and automated the communication process between the grocer and its drivers:
Visibility into inventory and replenishment
C3 Yard delivers outstanding visibility into inventory and replenishment, Jonathon says. It is particularly good, he notes because of the complexity of his company’s main distribution site, which is a huge complex comprising over 500 acres and multiple warehouses.
Within that one campus are multiple warehouses wanting different stock, with disparate criteria, distinct door groups and multiple automations. C3 Yard can handle it all.
Responsive support and attention
Another huge benefit of using C3 Yard is the responsive support and attention from the C3 team. who are there to manage any questions and help customize the system to the retailer’s specific requirements. Jonathon points out that the C3 Team is always available and quick to offer advice and suggestions as to how the retailer can leverage the system to even greater advantage
Visibility and traceability
Plus, having all of the company’s 23 sites on the same system has streamlined operations. It has improved visibility and traceability, and as the sole person responsible Jonathon has one seamless interface that manages everything.
The Numbers
The impact of C3 Yard was immediate and measurable, delivering significant efficiency gains.
Up to
to C3 Hive
Across all sites, nearly all drivers now receive automated SMS instructions, leaving only 3% requiring manual calls.
Up to
avoided
The solution helped avoid around thousands of calls per month.
Up to
on Calls
Workload associated with calling duties was decreased by 90%, with time reallocated to operational priorities.
Why choose
C3 Yard®
With C3 Yard, this retailer proved you don’t have to simplify your operation to digitize it: you need a platform that can absorb complexity and still give you control.
Across 23 sites (including a 500-acre flagship campus with multiple warehouses, door groups, and automations), C3 Yard delivered the takeaway that matters: one configurable system that improves inventory/replenishment visibility and traceability at scale, backed by a support team that actively helps you keep optimizing.
