Fully Configurable – Highly Automated
Dock scheduling (or a Dock Appointment Scheduling system) is a solution that allows distribution center operators to optimize inbound and outbound traffic. It improves dock productivity and door turnaround, expands visibility, eliminates site congestion and automates the appointment booking process with suppliers and carriers via an online portal.
C3 Hive is an online platform that allows carriers and drivers to provide real-time status updates on deliveries to C3 managed facilities.
In addition, C3 Hive allows for real-time communication with drivers once they have arrived on-site, including driver self check-in and other important instructions related to their on-site tasks.
Watch a product tour video of our dock scheduling system.
C3 Solutions is introducing the latest video product tour featuring our newly revamped HTML5 Dock Scheduling platform. It is the same functionality rich dock scheduling solution you know and love, but faster and stronger than ever.
Watch a Video Now
At the cutting edge of technology
Using the C3 Hub Progressive Web Application on their mobile devices, warehouse and yard personnel can easily capture time stamps related to arrival, on dock and departure times. The C3's Progressive Web Application is compatible with ANY mobile device.
Manage all your sites from one location
You need to schedule to your stores, your warehouses, your dock doors and your third-party locations? No problem! C3 Reservations supports an unlimited number of sites and warehouses across multiple time zones. All this with distinct capacity management and user access. This means you can either centralize or decentralize your scheduling, respect regional requirements and obtain enterprise-wide visibility.
No more phone calls!
C3 Reservations empowers your carriers and vendors to manage their appointment requests to all your locations using the self-serve portal that carriers prefer most. The step-by-step approach allows first-time users to grasp the system without any training. Furthermore, the portal provides user management tools to ensure that carriers and suppliers can manage their own logins and passwords. It's available 24/7 so this can all happen while you sleep.
Don't dumb down your operations to fit your software
Can't find a product that can accommodate your unique dock scheduling requirements? You're not alone! Most companies’ scheduling rules & policies are either found in a disorganized binder or the scheduler's head. C3 Reservations allows you to translate all your constraints and exceptions into clear and concise rules. It can be as simple as the number of pallets per shift to complex logic tying load types, PO’s, product descriptions and more; C3 Reservations does it all. This means all your rules are now automatically enforced eliminating the need to manually process special appointments and exceptions.
Reserve capacity ahead of time
A typical scheduling system sometimes allows you to reserve a time for a given carrier or supplier. C3 Reservations goes a step beyond and also allows you to reserve physical capacity and restrict the load content of the allocated time. Your carrier or supplier doesn't use its reserved slot? No problem! Configurable expiration dates can free up the reserved slot, allowing others to use this slot.
A picture is worth 1,000 words
Sometimes, a screen is not enough to capture all the information that is pertinent to an appointment. C3 Reservations allows users to attach any type of file to an appointment, be they packing slips, bill of ladings, load integrity pictures, etc. Plus, security restrictions can be applied to document types so that only authorized parties can view them.
Maximize capacity by accurately calculating duration
If a fixed or average appointment time doesn’t work for your business, then our rule-based appointment duration time tool is for you. C3 Reservations comes with a natural-language based rule system that allows you to compute accurate unloading times by including all the subtleties of shipments. Accurate unload times can only mean better labor forecasting and a more precise dock door scheduling.
Automate your operations
C3 Reservations offers a fully automated system where every request that fits within your schedule and constraints can be automatically processed without any user intervention. The level of automation, however, is customizable; allowing you to gradually ramp up the automation features while you’re using the system. For example, you’ll be able to automate your top tier carriers and vendors while keeping a hands-on control over your lower tier.
Keep in sync!
Take C3 Reservations to the next level by integrating data with your other information systems, be they ERP, WMS, or TMS. Whether you need to extract data out of C3 Reservations or to push data into it, our system offers a wide variety of different integration options that will fit your capabilities with minimal (if any!) IT involvement.
Appointment, Rendez-Vous, Buchung, Cita, 任命
C3 Reservations is fully translated into multiple languages. Within your own organization, individual users can access C3 Reservations in their own language. Plus, each site can have its own time zone ensuring enterprise-wide time integrity.
Document and communicate your results
C3 Reservations includes a flexible built-in reporting tool for which users can be granted a read-only, edit or admin access. Reports can be created and exported directly from the application. Customers may also choose to schedule a daily extract of their data to be integrated with their other reporting systems.
Track load faults and conduct receiving audits
For companies who are not satisfied with simply measuring on-time deliveries and relevant KPI’s related to appointments scheduling, C3 Reservations permits the dock manager to capture faults configured to match the merchandising policy. The audit functionality also allows setting up a disciplined audit of loads in accordance with personalized business requirements.
C3's unique implementation approach manages projects in a highly flexible and interactive manner so you can be up and running within weeks.
Our team of experienced industry experts will lead the way!
Also need to streamline and optimize your yard activity?
See the real impact C3 Yard can have on your operations.
