C3 Reservations® – DOCK SCHEDULING SOFTWARE

Advanced Dock Scheduling, Built Around Your Workflows

Built for grocery, 3PL, and high-throughput DCs. Proven at 10+ dock doors and 100+ of appointments/day.

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Our System in Action

How We Help


Build Custom Dock Rules in Minutes

Ideal for high-volume warehouses and distribution centres, C3 Reservations system makes your scheduling smarter and easier. With our usage-based pricing, you avoid overspending and only pay for what you truly use.

Turn Your Plan
into the Schedule

You control who delivers what, where, and when—so every booking follows your priorities automatically.

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Never Lose Track
of Exceptions

Trigger emails on any event.
Out-of-plan requests turn into tasks you can review, approve, or adjust.

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Keep Everyone
in the loop

Updates send automatically, paperwork stays attached, and appointment details are always accessible.

Your Dock Challenges, Our Expertise

How We Solve Your Pain Points

Andrew

Warehouse Manager

Challenge #1

Manual appointment booking and status chasing

Challenge #2

Fragmented communication channels

Challenge #3

Time lost across teams and partners

You’re Flooded with Calls & Emails?

The Solution

Unchain your scheduling team C3 Reservations is a web-based scheduling system, available 24/7 that automates communication between all parties.


Features that solves your challenge:

Carrier/Supplier Portal
Automated Notifications
Multilingual
Document Attachments

Melanie

Transportation Manager

Challenge #1

Dock congestion and bottlenecks

Challenge #2

Communication breakdowns between stakeholders

Challenge #3

Safety risks across people, doors, and loads

Your Dock is a Mess?

The Solution

Manage your priorities with C3 Reservations. Optimized scheduling, smooth communication, enhanced safety.


Features that solves your challenge:

Carrier/Supplier Portal
Automated Notifications

See how these features works

Frank

DC/Operational Manager

Challenge #1

Manual processes create bottlenecks

Challenge #2

Limited shipment and dock activity visibility

Challenge #3

Safety risks across people, doors, and loads

You Have No Visibility?

The Solution

You decide who sees what in real-time – all the time! C3 Reservations monitors and measures your operation with real-time and flexible reports.


Features that solves your challenge:

Reports
Dynamic Dashboard

See how these features works

Anthony

Decision Maker

Challenge #1

Overstaffing or understaffing due to poor capacity planning

Challenge #2

Equipment underutilization

Challenge #3

Costly errors and fines

You Pay Too Much?

The Solution

Maximize your resources! C3 Reservations’ capacity model balances your dock workload so you can accurately plan your labor and equipment needs.


Features that solves your challenge:

Audits and Compliance
Reports

See how these features works

James

Scheduler/Planner

Challenge #1

Scheduling conflicts and back-and-forth emails

Challenge #2

Poor compliance with site constraints

Challenge #3

Reactive instead of proactive coordination

Strained Carrier & Supplier Relations?

The Solution

Respect your partners – save time and $$! C3 Reservations’ self-serve portal provides your carriers with the flexibility they want while compliance and scorecarding ensure they respect the standards of your operations.


Features that solves your challenge:

Carrier/Supplier Portal
Scorecarding

See how these features works

Key features of C3 reservations

How We Fit Your Workflow

Carrier and supplier web portal

No more phone calls!

C3 Reservations gives carriers and vendors a self-serve portal to manage appointment requests across all your sites. Its step-by-step flow makes onboarding effortless—no training needed. Users can handle their own logins and passwords, and the portal runs 24/7 so everything gets done while you sleep.

Capacity and Rule-Based Durations

Maximize capacity by accurately calculating duration

A rule-based duration tool calculates precise unload times using natural-language rules—perfect when fixed or average appointment times don’t fit. The result: better labor forecasting and dock scheduling accuracy.

Automated Alerts & Notifications

Keep them in the loop

C3 Reservations automatically sends email notifications for any action. You choose who gets what and customize every message’s content and language. Everyone stays in the loop, guaranteed.

Reports and Dynamic Dashboards

Document and communicate your results

A flexible reporting tool with customizable access levels lets users create, export, or schedule daily data extracts for easy integration with other reporting systems.

Audit and Compliance

Track load faults and conduct receiving audits

For businesses needing more than basic KPI tracking, dock managers can log faults based on merchandising policies and run audits tailored to their specific requirements.

Including Features Like

Intuitive scheduling interface

Document Attachments

Multi-sites

Multilingual Platform

Standing Appointments

Mobile Everywhere, Anytime

See how these features works

Integrations

Built to Work with What You Already Use

C3 connects through APIs to TMS, WMS, and RTV systems, keeping appointments, loads, and status updates in sync in real time, without changing what already works.

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Maximize Your ROI

The Shortcut to Better Return on Investment

Increase in dock productivity

Reduction in time spent scheduling

Reduction in phone calls and emails

Reduction in
detention fees

Dock Scheduling Case Studies

What Happens When You Digitize the Dock

Compare C3 Reservations and Discover the Difference

Think All Dock Scheduling Software Are the Same?
Think Again.

Explore a side-by-side comparison and find out why C3’s Warehouse Scheduling Software remains the top choice for fast-moving distribution centers.

Client Testimonials

Spoiler: It Works, and really well.

Book A Demo

See C3 Reservations in Action

A live, tailored walkthrough that maps your realities to clear outcomes: faster gate-to-door, steadier dock turns, lower detention, auditable compliance.

Our C3 Experts

Greg B.

Neil M.

Frank C.

Olivier H.

Talk To a C3 Expert Today!

Latest Awards

Proudly Recognized for Innovation

FAQ

Yes, We Get Asked That a Lot

If your brain stalls every time someone says “time slot,” you’re in the right place. Let’s sort dock scheduling together with the most frequently asked questions.


C3 Reservations is a dock scheduling software, designed to optimize operational efficiency for facilities that manage inbound and outbound shipments. It allows for the configuration of facility specifics, including load types and dock doors, to facilitate online scheduling of dock appointments by carriers and suppliers.

This software provides notifications and real-time updates on appointment statuses, dwell times, and more, serving various facilities like warehouses, distribution centres, and retail stores.

Yes, carriers can easily schedule appointments online using our C3 Reservations system. This feature allows carriers to view available timeslots in real-time and book their loading or unloading appointments directly through a user-friendly web portal.
The system provides instant confirmations and updates, ensuring that all parties are informed of the schedule and any changes. This online scheduling capability enhances communication, reduces manual coordination efforts, and improves overall efficiency for both warehouse operators and carriers.

Implementing our warehouse scheduling software is designed to be as straightforward and disruption-free as possible. The process begins with a detailed analysis of your current operations to ensure the software aligns with your specific needs.
Installation typically involves configuring the software to integrate with your existing systems, training your staff, and setting up initial scheduling paramete

No, our dock scheduling system can function independently without the need for integration with warehouse, transportation, or yard management systems.

However, for those that require integration, APIs are available to connect with such systems, enhancing functionality and providing comprehensive management capabilities.

Absolutely, our software is highly scalable and can be adapted to fit operations of any size, from a single warehouse with just a few docks to multi-facility enterprises with complex logistics needs.

Its modular design allows for customized configurations that can grow and evolve along with your business, ensuring long-term sustainability and scalability.

Our Dock Scheduling Software is equipped with dynamic scheduling capabilities that can efficiently manage sudden changes, such as cancellations or delays.
It automatically adjusts the schedule to accommodate these changes and promptly notifies all relevant parties through automated alerts. This helps maintain operational continuity and minimizes the impact of disruptions on daily operations.

We prioritize the security of your data with robust security measures, including end-to-end encryption, regular security audits, and strict compliance with international data protection standards “ISO 27001”. These measures ensure that all your scheduling data and business information are securely managed and protected against unauthorized access.

Its modular design allows for customized configurations that can grow and evolve along with your business, ensuring long-term sustainability and scalability.

C3 Reservations, the Dock Scheduling Software busy planners actually love.