FAQ – C3 Yard

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Acces & Technology

  • Is C3 Yard a web-based solution?

    C3 Yard is only available as a Software-as-a-Service solution (SaaS). It is hosted in a secure, high-availability data center. C3 is accessible by all users via a web browser and the the dedicated C3 Hub mobile application for shunters and dock supervisors .

  • Can C3 Yard be accessed using mobile applications?

    Shunter Management:
    Yard drivers can get rid of their radios and notepads. They’ll receive clear instructions on their mobile device. Based on business rules and priority levels set up by the yard controllers, C3 Yard constantly analyzes the pool of work in order to optimize the tasks assigned to the drivers . Other features include:
    - A concise, user-friendly task execution screen
    - The ability to initiate yard inventory checks either by the driver or by the yard controller.
    - Visibility on the yard driver’s task execution, pauses/breaks and availability.

    Dock Control:
    The dock control mobile interface works in conjunction with the main dock control screen in C3 Yard used to supervise the dock doors, yard parking's and request yard driver moves. The dock control view is updated in real-time so that, as trailers are moved to/from locations in the yard, the screen will change to show their real location and other pertinent information.

    Warehouse View :
    The warehouse view is used in conjunction with C3 Reservations, our dock scheduling module. This app allows personnel to capture timestamps and manage appointments arrivals, on dock status and departure times.

  • Can I update the O/S on my mobile device as and when released or will it affect the C3 Hub mobile app, leaving me restricted?

    We always work on the latest Android O/S version and updating the O/S won't affect the app so you can make your updates as soon as you need to and the C3 Hub app will continue to run smoothly.

  • Is the C3 Hub mobile application compatible with any smartphone?

    The C3 Hub mobile application can be downloaded on any iOS or Android device.

  • Can C3 be accessed through any browser?

    C3 Yard can be accessed with any browser, as long as they meet the minimal HTML5 requirements.

  • Can I access the system from home?

    Yes, since C3 Yard is a web based application, you just need a computer or mobile device with internet access.

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